Frequently Asked Questions
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- How long have you been in the cleaning
business?
Clean Way has been satisfying customers for over 11 years. We are
locally owned and operated.
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- Are your employees bonded?
Yes, all employees are bonded.
Certificate of
Insurance and Bonding
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- Do your employees get a state police
background check?
Yes, all
employees have a background check completed. Clean Way has been
authorized to electronically submit background requests directly to the
State Police database. Currently, all background checks for new
employees are electronically submitted to the State Police.
Criminal Record Request
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- Do you
provide service in my area?
Select the desired service from the buttons on the left. Then
refer to the counties that are within the service area.
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- Do the
cleaning specialists wear uniforms and I.D. badges?
Yes, all employees wear Clean way shirts and I.D. badges.
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- For
Industrial customers, do you bring your own cleaning supplies and
equipment?
Yes, our janitorial cleaning bid includes the cost of all necessary
cleaning supplies needed to get the job done.
- Mighty Mite (for detail vacuuming)
- Vacuum cleaners
- Cleaning rags
- Feather dusters
- High/Llow feather dusters
- Dry mops
- Wet mops
- Wet Mop buckets and ringers
- Bowl cleaner
- Glass cleaner
- Disinfectant cleaner
- General purpose cleaners
- All cleaning chemicals are biodegradable and we can provide you
with safety data sheets (MSDS)
- Carpet cleaning chemicals and equipment
- Tile floor cleaning chemicals, various floor finishes and
equipment
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- For
Residential customers, do you bring your own cleaning supplies and
equipment?
We can either use your vacuum cleaner and cleaning supplies or Clean
Way will provide all cleaning equipment and supplies. You can
decide.
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- Can you
provide a list of references?
Please see our references section.
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- Will my
building be cleaned by the same cleaning specialists night after night?
Yes. Consistency is the key to quality. Once your
building is assigned to one of our Cleaning Supervisors, that supervisor
along with their team of Cleaning Specialists will be the only people
cleaning your building.
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- What times are available to have my building cleaned?
You are the boss. We will clean your building the nights and
times that you want.
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- Are your cleaning specialists familiar with alarm systems?
Yes they are. Every cleaning team is familiar with alarm
systems.
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- How do I make payments?
Cash, Checks or VISA credit cards. When you pay by cash, we
will send your receipt in the mail. When you pay by check, we will
send your receipt in the mail. When you charge your VISA credit
card, they will mail your receipt.
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- What are
your billing terms?
Industrial accounts is Net 10. All others is net due upon
receipt.
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- How soon can you start to clean
our facility?
As soon as possible.
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